• Think about your current products and
  services and then think about how
  climate change and other linked issues
  like fuel prices, water shortages and
  supply chain disruption could affect them.
• Think about how the future could look
  given the need to reduce our greenhouse
  gas emissions and the impact that climate
  change could have over time.  How can
  you best service your customers needs
  in this changing world?
• Understand how you want to be seen/
  the reputation you want to build in the
  eyes of your staff, customers and peers
  within the market. Setting your appetite
  (and reviewing it periodically) will allow
  you to ‘test’ your plans against where
  you are aiming to be, and may help
  you from being overwhelmed by ‘too
  much too quickly’.
• Baseline where you are now and agree
  what you want to have achieved on your
  Sustainability agenda within key milestone
  periods. Be realistic – developing a new
  portfolio of products in the next 6 months
  could be challenging!!
• Do a few small things well. Really embed
  them within your business operations,
  and in those of your suppliers.
• Communicate with your people on progress
  against your plans and successes along
  the way.  Your people talk to your
  customers and can be amazing advocates
  of the business if they are enthusiastic
  and committed. 

Each 'How-To' briefing is available in pdf or word
formats. To read the PDF document with a screen
reader please link to the Access Adobe website
which provides useful tools and resources. Adobe
also has a free online conversion tool for PDFs.