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  Improve your business by listening to and involving your employees
 
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Employees
 Improve your business by listening to and involving your employees
Living Proof  Living Proof  How to do it
 How to get started in a small way
  • Introduce a regular business briefing for employees at weekly or monthly meetings.
  • Make a plan for consulting and involving employees in the full scope of the business - dare to share your commercial information.
  • Find out about your employees' passions (such as recycling office waste or helping the local school or improving internal procedures) and act on those that make sense for the business.
  • Set realistic expectations.
  • Show that you are listening and that you do change behaviour in light of their inputs.
  • Don't make consultation a one-off event; keep talking and keep staff up to date on progress.
 Who can help you to go further?

Strengthening the performance of your business in the ways outlined here is really just a matter of common sense. But if you are committed to listening to and involving your employees then it often pays to get help.

 Extra benefit to your company

National Help

Many business organisations such as Business in the Community www.bitc.org.uk, Scottish Business in the Community www.sbcscot.comand the Confederation of British Industry www.cbi.org.uk provide publications and guidance on how to best work with your employees as stakeholders in your business.

Trades unions also offer information and guidance www.tuc.org.uk

The Federation of Small Businesses, which lobbies on behalf of small business and supplies information and benefits, provides advice for members on employee issues, including legal advice. www.fsb.org.uk

The Institute of Directors provides extensive information including factsheets on employment issues, a helpline covering legal issues, and courses such as ‘People mean Business’ www.iod.com

www.acas.org.uk The Advisory Conciliation and Arbitration Service [ACAS] provides information on employment issues. It has small business advisers and offers training.  

Local Help

Your local Chamber of Commerce will have guidance. Find them at www.britishchambers.org.uk Your local Business Link should also be able to help: www.businesslink.gov.uk(England) www.bgateway.com (Scotland) www.businesseye.org.uk(Wales) www.investni.com (Northern Ireland). 

Online Help

www.hrmguide.co.uk The HRM Guide Network links websites on human resource management. 

www.cipd.co.uk The website of the Chartered Institute of Personnel Development as a section on employee relations, with articles, advice and news. 

www.ipa-involve.com, Case studies, policy documents, news and nalysis on employee relations and workplace partnerships. It is run by the Involvement and Participation Association. 

www.employersforwork-lifebalance.org.uk Fact sheets, case studies, research and opinion.

 Download the how-to guide in Full

Each 'How-To' briefing is available in pdf or word formats. To read the PDF document with a screen reader please link to the Access Adobe website which provides useful tools and resources. Adobe also has a free online conversion tool for PDFs.

 PDF Icon  PDF file Improve your business by listening to and involving your employees.pdf
size 164kb
 Word Icon  Word file Improve your business by listening to and involving your employees.doc
size 36kb
The Stakeholder Journey
© Small Business Consortium 2008