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 Working with suppliers for shared gain
What's the Point?  Living Proof  How to do it
 How to get started in a small way
  • List your suppliers and identify possible issues in your relationship with them.
  • Define your approach to these issues and communicate it to suppliers and other stakeholders.
  • Consider how you will evaluate your own and supplier performance.
  • Build confidence by meeting their needs and high standards on essentials like payment on time.
  • Where it is useful find out about suppliers' relevant employment policies, and quality and environmental controls.
  • Set up a regular communication such as a brief newsletter to keep suppliers informed.
  • Learn how best to treat your suppliers from the good practice in the ways your customers treat you.
 Who can help you to go further?

 

Strengthening the performance of your business in the ways outlined here is really just a matter of common sense. But if you are committed to achieving major business benefits in this way, then help is available.

National Help

 

Business in the Community (BITC) has a Sustainable Supply Chain Forum which aims to help companies in this area. It offers practical workshops to help businesses make positive changes in supply chain practices. See www.bitc.org.uk.

 

Local Help

 

Check with your Chamber of Commerce or Business link organisation for local business networks so you can talk to other companies www.britishchambers.org.uk seeking to be more involved with customers. Find these organisations on or www.businesslink.gov.uk (England) www.bgateway.com (Scotland) www.businesseye.org.uk (Wales) www.investni.com (Northern Ireland).

 

Online Help

The Better Payment Practice Group was formed to improve the payment culture of the UK business community and reduce incidences of late payment. It has a Better Payment Practice Code. www.payontime.co.uk.

 

The website of the Ethical Trade Initiative contains useful references and discussion papers on ethical issues in the supply chain. www.ethicaltrade.org.

 

The Federation of Small Businesses lobbies on behalf of small business and is particularly involved in campaigning for better payment practice. www.fsb.org.uk.

 

The Business Link website includes advice on supplier management. www.businesslink.gov.uk.

 Download the how-to guide in Full

Each 'How-To' briefing is available in pdf or word formats. To read the PDF document with a screen reader please link to the Access Adobe website which provides useful tools and resources. Adobe also has a free online conversion tool for PDFs.

 PDF Icon  PDF file Partnering with suppliers for shared gain.pdf
size 160kb
 Word Icon  Word file Partnering with suppliers for shared gain.doc
size 35kb
The Stakeholder Journey
© Small Business Consortium 2008