The Journey is designed for businesses of any size and any type.  Very small or not so small. Manufacturing or service. Indeed, whatever the nature of your business, the Journey will help you to grow it in a way that has value for everyone connected to it.

In practice the Journey is about:

· Your Direction- how you create products and services people value

· Your Culture- the way you do things in your business

· Your Policies- how you define policies and turn them into practice

· Your Relationships- how people relate to your business

Why do it?

As you make progress on the Journey you will:
· meet regulatory and legislative requirements
· improve your reputation
· improve relationships with people who are important to your business
· manage the risks your company faces
· spark innovation in your processes, products and services

You can go on the Journey by yourself or travel with others. You can also go at your own pace. The great thing is we have lots of information to help you. But first let's look at the kind of issues we're talking about.

Each brief provides a range of facts and figures as well as compelling case studies which illustrate how you can add value to your business.

And remember it doesn't have to be complicated and time-consuming. The issues we are talking about are basically common sense. So just do what's right for your business and enjoy the Journey.

THE FIRST PART OF THE JOURNEY DEALS WITH POLICY

Here the +points to consider are:

1 Business Principles
2 Defining your Purpose
3 Innovation
4 Know the Law
5 Managing Risk
6 Measuring Success 

THE SECOND PART OF THE JOURNEY DEALS WITH PRACTICE

Here the +points to consider are:

8 Better Payment
9 Developing Skills
10 Diversity
11 Equality
12 Health and Safety
13 Managing Resources
14 Marketing with a Cause
15 Minimising Waste
16 Volunteering

THE THIRD PART OF THE JOURNEY DEALS WITH STAKEHOLDERS
Here the +points are concerned with listening to and communicating with:

17 Employees
18 Communities
19 Customers
20 Suppliers